FAQs
Vxcellent offers home and kitchen accessories, bathroom essentials, and sports equipment to simplify shopping and enhance daily life. Established in 2023, the brand aims to save time by providing all necessities in one place. For inquiries, reach out via email contact@vxcellent.com or phone during office hours.
At Vxcellent, we prioritize quality in every product we offer. From durable kitchen accessories crafted with premium materials to sports equipment designed for long-lasting performance, our products are made to enhance your lifestyle. We ensure that our items meet high standards of durability, safety, and functionality, giving you confidence in every purchase.
At Vxcellent you have 14 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
Orders are typically processed within 1-2 business days. Once processed, please allow 3 to 5 business days for delivery within United States. Delivery times may vary based on your specific location.
Currently, Vxcellent only ships to addresses within United States. We do not offer international shipping at this time.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details. This allows you to monitor your package’s journey until it arrives at your designated address.
In the rare event that your package is lost or damaged during transit, please contact our customer support team at contact@vxcellent.com for assistance. We are committed to resolving such issues promptly
You can reach our customer support team via email at contact@vxcellent.com or by phone at +13322031588. Our business hours are Monday to Friday, from 9:00 AM to 5:00 PM.